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Slowdown is the New Outage

A talk by Marco Coulter

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About this talk

While outage-driven news headlines can cause stock prices to plummet short term, the performance-driven reputation loss is a slow burn for longer-term customer loss. This session compares slowdowns vs outages and the resulting need for insight more than observability. By understanding these difference, you'll be ready to drive agile applications, gain funding for lowering technical debt, and focus on customer retention.